Terms and Conditions

These Terms and Conditions govern the use of mercatogoods.com and the purchases you make on it. The site is operated by Mercato Goods ("Mercato Goods", "we", "us"). By browsing the site or making a purchase, you accept these Terms and Conditions. If you do not agree with them, please do not use the site.

1. Contact

For any questions, clarifications or claims, you can contact us at contact@mercatogoods.com.

2. Purchase requirements

To buy on the site you must be of legal age and legally able to enter into contracts, or have the authorization of your parent or guardian. You agree to provide true, complete and up-to-date information.

3. Products

We aim to keep product descriptions, photos, measurements and specifications accurate. Colors may vary slightly depending on your device's screen. Product availability may change without notice.

4. Prices and payment

  • Prices are shown in Mexican pesos (MXN). The total to pay, including shipping and applicable taxes, is shown before you confirm your purchase.
  • Payments are processed through Shopify Payments. Mercato Goods does not receive or store your full card details.
  • If there is an obvious error in a product's price or description, we may cancel the order and refund the full amount paid, under our Cancellation Policy.

5. Purchase process

Before paying, you can review your order, price, shipping cost and total. When you complete the payment, you will receive a confirmation email with your purchase details; we recommend keeping it as proof of purchase.

6. Shipping, cancellations, returns and refunds

Shipping, cancellations, returns and refunds are governed by the following policies, which form part of these Terms and Conditions:

7. Personal data

The processing of your personal data is governed by our Privacy Notice.

8. Intellectual property

The Mercato Goods trade name, logo, texts, images and site design are protected by intellectual property law. You may not copy, reproduce or use them for commercial purposes without our written permission. Third-party trademarks shown on the site belong to their respective owners.

9. Use of the site

You agree not to use the site for unlawful purposes, not to make fraudulent purchases, and not to interfere with its operation or security.

10. Liability

We are responsible for the products we sell in accordance with Mexico's Federal Consumer Protection Law. We are not liable for delays or failures caused by acts of God or force majeure. Nothing in these Terms and Conditions limits or excludes your rights as a consumer under the law.

11. Changes to these Terms and Conditions

We may update these Terms and Conditions. The current version will always be published on this page with its last-updated date. Each purchase is governed by the version in effect when it was made.

12. Governing law

These Terms and Conditions are governed by the laws of Mexico, in particular the Federal Consumer Protection Law. For any complaint or claim, you can contact Mexico's Federal Consumer Protection Agency (PROFECO).

This English version is provided for convenience. In case of any discrepancy, the Spanish version prevails.

Last updated: October 21, 2026.